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Excess: An excess is the amount you pay towards the cost of your hospital admission before any benefit is payable. By paying an excess you can reduce the cost of your hospital cover. If you choose an excess, it means that when you go into hospital (same-day or overnight) you will pay the chosen excess amount directly to the hospital. The excess is only payable once per person up to a maximum of twice per couple/family membership per calendar year.

Co-payment: On some hospital products, you can reduce the cost of your cover by electing to pay a daily co-payment. This means that if you are admitted to a hospital (including day surgeries), you will need to pay the relevant daily co-payment for each day you are hospitalised, up to a maximum of 6 days per person or 12 days per family per calendar year.