Our Member Services team will be working reduced hours on Wednesday 19 August 2026. We’ll be available by phone until 5:30pm (AEST).

This morning (Wednesday 19 August), some members may have been affected when attempting to claim. We apologise for any inconvenience. You can submit your claim via our member app or Member Service Centre. Or, email your invoice to claims@cbhs.com.au (please include your membership number).
We'll aim to process these claims as a priority, however, please allow up to 5 business days.


Thank you for your understanding.

What are the advantages of claiming online?

  • Find out how much your benefit is instantly
  • Claim all extras
  • Upload receipts online, even from your mobile device
  • Clear instructions for more complicated claims; and
  • Get paid sooner - within 1-2 business days for web 
    claimable items.