Claim online

Save time by claiming online via our secure Member Centre

Use this form to claim benefits for all health insurance items including hospital, medical and extras services.

Members claiming benefits for health management programs should include this form with their claim. You will need to ask your health care provider to complete the relevant sections of the form.

Submit your claims to Medicare by using this form.

Use this form for service providers who do not participate in Access Gap and bill you directly. This form allows Medicare to forward your claim to us for payment of remaining benefits after they have processed your claim.

Do you need more information?

CBHS’s claims support service is just one of the areas in which we deliver exceptional member care. If you have any questions about online claiming or submitting claims, contact us directly on 1300 654 123 or email