Ambulance cover

CBHS members who hold any level of Hospital cover are automatically covered for emergency ambulance transport.

Emergency ambulance services can otherwise be costly and fees are not covered by Medicare. If you don’t hold Hospital cover, a CBHS Ambulance Cover only policy will protect you from these unexpected and sudden costs.

CBHS Ambulance Cover will cover you for emergency ambulance services if you are transported directly to a licensed hospital or treated at the scene during a medical emergency. This transport or treatment must be provided by a State Government ambulance service or a private ambulance service recognised by CBHS, for example the Royal Flying Doctor Service.

Cover includes transportation from the scene of an accident or medical event such as a heart attack or stroke, but does not include transportation to hospital for the routine management of ongoing medical conditions or transfers between hospitals. If you require cover for non-emergency services, please contact your state ambulance scheme for further information.

Residents of WA holding a Hospital or Package product are also eligible to claim a benefit for non-emergency ambulance transport services up to a maximum of $5,000 per person per calendar year.



As well as automatic Ambulance cover included in your Hospital cover, CBHS has other distinct advantages over other health funds. If you’re lucky enough to be eligible to join, you’ll enjoy a range of benefits not available with privately-owned funds, including:

  • Exceptional Service
    Because we’re a member-owned fund, we’re here solely to serve you. We treat you like a person rather than a number and go that extra mile to make sure you’re 100% happy.
  • Continual Improvement
    We spend our time focused on our customers rather than chasing profits for investors, so we are constantly improving our services. For example, we are always streamlining our members’ email, phone and online account access to make it easier for others.
  • More benefits and lower premiums
    Because we reinvest our profits back into the fund, we have more capital to spend on creating better and more affordable health benefits for our members.

Find out more

Like to find out more about joining CBHS Hospital or Ambulance cover? If you’re a past or present CBA employee or immediate family member, simply send us an email any time at If you’re not sure, you can call our friendly Member Care team on 1300 654 123.

We’re the member-owned fund that works for you, so contact us at CBHS today.