Please note: Our CBHS offices located in George St Parramatta and York St Sydney CBD have been closed until further notice. For any inquiries, please contact our Member Care team on 1300 654 123 or email firstname.lastname@example.org. We're available Monday to Friday 7am-7pm (AEST) . To view our ongoing health and financial initiatives to support you through the recent COVID-19 lockdowns, go here.
CBHS Health Fund
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1300 654 123
CBHS HELPER Registration Form is used to authorise hospitals and people to access CBHS’s Hospital Extranet Link for Patient Eligibility Records. The HELPER system gives named individuals access to private patient eligibility individual over the internet.
Use this form to authorise the release of the patient and member’s details by the patient’s doctors, hospitals and any other authorities to CBHS and CBHS’s medical consultants. The patient (or member if the patient is a dependent on their parent’s membership) must sign the form for the authorisation to take effect.
Members may need to submit this form if they have joined or upgraded their level of hospital cover in the past 12 months. This medical report allows CBHS’s medical advisors to check whether the member’s condition is a pre-existing condition and determine whether it is covered by the member’s cover.
The Accident/Injury/Condition Form allows CBHS to access the member’s claim in relation to an accident, injury or condition. You’ll need to outline the nature of the injury or condition and provide other relevant details such as date of occurrence and whether the injury occurred at work.
On some occasions, CBHS may need to obtain information directly from providers such as hospitals, doctors and other health professionals. These are the forms used for HELPER registration, hospital payments, hospital special consideration, information release authorisation, medical practitioner certificates and accident/injury/condition forms.
Find out if you're eligible to join by answering these THREE questions.
Have you ever worked (including contracting) for CBA or a CBA Group company?
Has anyone in your family ever worked (including contracting) for CBA or a
CBA Group company?
Was anyone in your family a member of CBHS before 27 March 2017?
You may not be eligible for CBHS Health Fund, but check out our sister fund CBHS Corporate Health.
CBHS Corporate Health brings you the same award-winning service and expert health cover, but is open to everyone.
Visit CBHS Corporate Health
If you have any questions, our friendly team is ready to assist you. Simply call 1300 654 123.
Ready to join the CBHS Health Fund family?
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