Please DO NOT DELETE this page.

Blog //
  • Membership
//

Member Insider: How do I get the best value out of my Health Insurance?

23 May, 2017
Best value health insurance

What are the potential risks of taking on a lower level of insurance?

Health insurers develop a variety of policies to meet the needs of a broad range of consumers. There is demand from consumers for more affordable policies, particularly from younger people who may be taking out a policy for the first time and from people who are purchasing health insurance primarily for tax purposes. One way insurers can reduce the cost of a policy is by restricting or excluding certain treatments on the policy.

As a consumer, if you choose to take out a policy that has restrictions or exclusions on some services, you are taking on a higher level of risk in exchange for a lower premium. It is wise to consider taking out a more comprehensive level of hospital cover and choose a higher excess or lower level of extras cover, rather than a restriction or exclusion on the policy. It is important to note that if you need to be treated as a private patient in a public hospital, public hospital waiting lists still apply.

If you have purchased a policy with exclusions or restrictions and then require these services, you may have to wait to receive these services as a public patient, or upgrade to a higher level of hospital cover and complete a 12-month waiting period for pre-existing conditions to be covered as a private patient.

So by choosing a cover that does not suit your needs you could be out of pocket significantly, need to wait a considerable amount of time for treatment  or  elect to pay for the procedure or service yourself to be able to access services quickly.

How often should I review my Private Health Insurance policy?

It is also important to review your policy every year, to ensure that it will continue to meet your needs in future. If you do take out a policy with restrictions or exclusions, make sure you understand what these restrictions mean.






How do I know what I am covered for?

Health insurers are required to send members a Standard Information Statement once a year. This is a one page summary of the main features of your policy, including restrictions or exclusions. When you receive your SIS is a good time to review your policy and make sure it will meet your needs in

the future.

It’s also important to read all the material your insurer sends you, particularly letters or emails about your cover.

 

What do you mean by restrictions and exclusions?

We can’t always foresee what services we will need and when we will need them, so it’s important to understand any restrictions or exclusions that apply to your policy.

Restrictions- you agree to receive only limited benefits for certain services

If your policy has restrictions for some conditions, you will be covered for treatment for those conditions, but only to a very limited extent.

For example, if your policy restricts hip replacement surgery, you will only be covered for this as a private patient in a public hospital. In some cases, hospital cover may be limited to shared ward only and will not cover the full cost of a private room in a public hospital.

If you go into hospital as a private patient in a private hospital, your health fund will not pay any benefits towards the theatre fees and only a small benefit towards your accommodation fees. This means you will face considerable out-of-pocket costs for your treatment.

If you receive treatment in a private hospital, your health fund and Medicare will still contribute towards your medical fees. This includes, but is not limited to, paying a benefit towards your treating doctor, your anaesthetist, pathology and x-rays, and other medical services you receive in

hospital. If any of your treating doctors charge a gap for their services, you will be responsible for paying these costs yourself.

Exclusions- you agree not to be covered at all for certain services

If your policy has exclusions for some conditions, you will not be covered at all for treatment as a private patient in either a public or private hospital for those conditions.

This means that if you choose to be treated as a private patient, you will be responsible for the full hospital bill and a large portion of the medical fees for services you receive in hospital. This applies in both public and private hospitals if you are admitted as a private patient.

For example, if your policy excludes cardiac services and you go into hospital as a private patient for cardiac surgery, your health fund will not pay any benefits towards your hospital and medical costs. This means you will face considerable out-of-pocket costs for a private patient admission.

If you do elect to be treated as a private patient for an excluded service, Medicare will still pay a small benefit toward your medical fees.

 

What types of services might be are restricted or excluded?

The following is a list of the most common procedures that can be restricted or excluded:

  • Cardiothoracic  services: This can include heart  & lung investigations such as angiographies and surgery  such as angioplasty, coronary artery bypass, cardio ablation and treatment of coronary heart disease.
  • Plastic and reconstructive surgery: This is defined as medically necessary treatment that can include skin grafts following burns, surgery to correct congenital abnormalities such as repair of cleft palates or cleft lips, nasal deformities

causing breathing problems, surgery following traumatic injuries including the repair of facial bone fractures and breaks, surgery following removal of cancers or tumours such as breast reconstruction following mastectomy, skin grafts and skin flap surgery following tumour removal.

  • Psychiatric services: This includes drug and alcohol rehabilitation and treatment of mental health issues such as eating disorders, schizophrenia, depression and anxiety.
  • Cataract and eye lens procedures: Eye surgery to correct impaired vision.
  • Pregnancy and birth related services: Includes the birth of a baby as well as any hospital admission relating to pregnancy.
  • Assisted reproductive services: Includes infertility services such as In Vitro Fertilisation (IVF) and Gamete intra-fallopian transfer (GIFT).
  • Hip and knee replacements: Joint replacement surgery.
  • Obesity Surgery: Including gastric banding and bariatric surgery which is performed to assist in weight management.





Sources

PHIO and private health.gov

All information contained in this article is intended for general information purposes only. The information provided should not be relied upon as medical advice and does not supersede or replace a consultation with a suitably qualified medical practitioner. CBHS endeavours to provide independent and complete information, and content may include information regarding services, products and procedures not covered by CBHS Health Cover policies. For full terms, click here.

cbhsi-bannerad-international

Suggested Articles

  • An image of nutrient-rich vegetarian Mexican bow

    Mexican in a bowl

    If you can’t go out for Mexican, make it at home! This nutrient-rich vegetarian Mexican bowl is a quick and easy dinner.
    • Nutrition
    19 May 2020
  • Private Hospital Benefits at Healthscope Group Hospitals

    Private Hospital Benefits at Healthscope Group Hospitals

    CBHS has agreements with over 500 private hospitals across Australia including the Healthscope Group of Hospitals (Healthscope).
    • Membership
    18 May 2020
  • 2003_COVID19_Blog-08

    Financial assistance to members who hold Extras cover

    Here is what we are doing to support our members from both a health and financial perspective through the COVID-19 pandemic.
    • News
    • Membership
    6 May 2020
  • 2003_COVID19_Blog-08

    CBHS COVID-19 Health and Financial Assistance Program

    Here is what we are doing to support our members from both a health and financial perspective through the COVID-19 pandemic.
    • News
    • Membership
    27 April 2020

What Our Members Think

I joined as a CBHS member in 1978. Through many health events and challenges CBHS has always been there for me and my family. Their exceptional service over this time has always been appreciated.

- Jenny J

What Our Members Think

I've not long joined CBHS from another fund, but so far I've been impressed by the super helpful and friendly staff, the higher claim limits and rebates at a very competitive premium, and how easy it is to lodge manual claims through the app. Thanks CBHS - you've won me over! 😃

- Jessica B

What Our Members Think

What I love about CBHS is their customer service - friendly staff and always ready to help and email you the information you ask about. Keep up the great work!!!

- Linda S

What Our Members Think

I love CBHS as its so so easy to lodge a claim and whenever i need a question answered friendly consultant is one phone call away. The phone back option instead of waiting is brilliant!

- Rachel N

What Our Members Think

I have been with CBHS since I began at CBA 15 years ago...Now I have three beautiful children, one who has a disability. Our top extras cover has been really essential for his early intervention. I do love the ease of claiming online.

- Annette E

What Our Members Think

I am relatively new to CBHS and am loving it already. I worked for a CBA subsidiary a long time ago but was still eligible to join. So much better that the for-profit funds - our premium is only a little more and we pay a lower co-contribution and get great benefits. I am loving the massage rebate for my partner and gym rebate for me!

- David G

What Our Members Think

I'm extremely happy with CBHS! I have been a customer for about six years. I think the price is reasonable. And i would refer you to my family and friends any day. Thank you CBHS!!!

- Karen W

What Our Members Think

Love CBHS as I never have to doubt that they've got my back when I need it. Been through other insurers who have limited options or limits, yet cost the same or more.

- Mark F

Prev
Next